FREQUENTLY ASKED QUESTIONS
Absolutely! Each sign is custom-made based on the exact design and finish shown in the product images. However, since every sign is handcrafted, slight variations in texture or light reflection may occur — making your piece truly unique.
Once your order is confirmed, we immediately send a digital receipt to your registered email. If you don’t see it, check your spam folder or contact us directly at Brent@MetalSignCrafts.com.
Since all signs are custom-made, returns are only accepted in the rare case of damage or defect. If you face any issues, please contact us within 48 hours of delivery with photos, and we’ll work quickly to resolve it.
We don’t mass-produce. All our signs are made to order. If a specific design or material is showing “out of stock,” feel free to reach out — we might be able to recreate or suggest an alternative.
We ship worldwide! Whether you’re in the US, Europe, or the Middle East, we’ll deliver your custom signage securely right to your doorstep. Shipping charges and timelines may vary based on your location.